Privacy Policy

AIWorkforce.group ("we", "us", "our") is a provider of AI workforce solutions, operating systems and advisory services to businesses.

This Privacy Policy explains how we collect, use, disclose and protect personal information when you visit our website, engage our services, or otherwise interact with us. It applies to owners, operators, employees and representatives of our clients and prospective clients.

We are committed to protecting your privacy and complying with the UK General Data Protection Regulation (UK GDPR), the EU General Data Protection Regulation (EU GDPR), the Data Protection Act 2018, the Privacy and Electronic Communications Regulations (PECR), and any other applicable data protection laws.

AIWorkforce.group acts as the data controller responsible for your personal data within the meaning of applicable data protection law.

If you have any questions about this Privacy Policy or our handling of your personal data, please contact our Data Protection team using the details in Section 12 (Contact Us).

We collect and process the following categories of personal data:

a) Information you provide directly: when you submit a contact form, request a demo, or correspond with us, we collect your first name, surname, email address, phone number, job title, company name, and any information you choose to include in your message.

b) Information collected automatically: when you visit our website we may collect technical data including your IP address, browser type and version, device identifiers, operating system, referring URLs, pages viewed, time spent on pages, and approximate location derived from your IP address.

c) Cookies and similar technologies: we use cookies and analytics tools to understand how visitors use our site and to improve our services. See Section 6 (Cookies) for further detail.

d) Information collected through our services: where you engage our AI workforce or AI solutions, we may process business data, documents and communications you provide for the purpose of delivering those services, in accordance with a separate service agreement.

We process your personal data only where we have a lawful basis under Article 6 of the UK/EU GDPR. The lawful bases we rely on are:

a) Consent: where you have given clear, affirmative consent to the processing of your personal data, for example when you submit a contact form or accept non-essential cookies.

b) Contractual necessity: where processing is necessary to take steps at your request before entering into a contract, or to perform a contract we have with you or your organisation.

c) Legitimate interests: where processing is in our legitimate interests (or those of a third party) and is not overridden by your rights and freedoms — for example, responding to enquiries, improving our website, and protecting against fraud.

d) Legal obligation: where processing is necessary to comply with a legal obligation to which we are subject.

We use your personal data for the following purposes:

a) To respond to your enquiries and provide information about our services;

b) To schedule and conduct demonstrations, scans and consultations;

c) To deliver the services you have engaged us to provide, including AI workforce deployment, AI configuration, and knowledge IP development;

d) To send you marketing communications where you have consented or where we have a lawful basis; you may opt out at any time;

e) To improve our website, services and client experience;

f) To maintain records, manage our business operations, and fulfil accounting and administrative requirements;

g) To comply with legal, regulatory and tax obligations.

We use cookies and similar technologies to operate and improve our website. Cookies are small text files stored on your device.

a) Strictly necessary cookies: required for the website to function correctly and may not be disabled.

b) Analytics cookies: allow us to recognise and count visitors and understand how visitors use our site, so we can improve it.

c) Marketing cookies: used to measure the effectiveness of advertising campaigns and, where applicable, to show you relevant content.

You can control or delete cookies through your browser settings. Disabling non-essential cookies may affect the functionality of the website. Where we rely on consent for non-essential cookies, you may withdraw that consent at any time.

We do not sell your personal data. We may share your personal data with the following categories of recipients, only where necessary:

a) Service providers and processors: third parties that provide services on our behalf, such as hosting, analytics, customer relationship management, email delivery and payment processing. These processors act under our instructions and are bound by contractual obligations of confidentiality and security.

b) Professional advisers: legal, accounting and auditing firms in the course of providing professional services.

c) Group companies: other entities within our corporate group, where necessary to deliver our services or administer our business.

d) Authorities: where required by law, regulation, court order or to protect our rights, property or safety, or that of others.

Where we transfer personal data outside the UK or European Economic Area (EEA), we ensure appropriate safeguards are in place, such as the UK International Data Transfer Agreement, the EU Standard Contractual Clauses, or reliance on an adequacy decision.

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, including to satisfy legal, accounting or reporting requirements.

When your personal data is no longer required, we will either delete it or anonymise it so that it can no longer be associated with you. The retention period depends on the nature of the data and the applicable legal requirements.

We implement appropriate technical and organisational measures designed to protect your personal data against unauthorised access, loss, destruction or disclosure. These include encryption in transit, access controls, regular security reviews and staff training.

However, no method of transmission over the internet or electronic storage is completely secure. While we strive to protect your personal data, we cannot guarantee absolute security.

Under the UK/EU GDPR and related laws, you have the following rights in relation to your personal data:

a) The right to be informed about how we use your data;

b) The right of access to your personal data;

c) The right to rectification of inaccurate or incomplete data;

d) The right to erasure ("right to be forgotten");

e) The right to restrict processing;

f) The right to data portability;

g) The right to object to processing, including processing for direct marketing;

h) Rights in relation to automated decision-making and profiling;

i) The right to withdraw consent at any time, without affecting the lawfulness of processing carried out before withdrawal.

To exercise any of these rights, please contact us using the details in Section 12 (Contact Us). You also have the right to lodge a complaint with the UK Information Commissioner’s Office (ICO) or your local data protection authority.

Our website and services are intended for businesses and their representatives. We do not knowingly collect personal data from individuals under the age of 16. If you believe we have collected personal data from a child, please contact us and we will take steps to delete that information.

If you have any questions, requests or concerns about this Privacy Policy or our handling of your personal data, please contact our Data Protection team:

AIWorkforce.group

Email: privacy@aiworkforce.group

You may also use the contact form on our website. We will respond to your request within the timeframes required by applicable law (generally one month).

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements or other factors. We will post the updated policy on this page and, where appropriate, notify you of material changes. The "last updated" date at the top of this page indicates when the policy was last revised.