Confidentiality Policy

This Confidentiality Policy explains how AIWorkforce.group ("we", "us", "our") protects the confidentiality of information shared by visitors, prospective clients and clients of our website (aiworkforce.group) and our AI workforce, AI solutions and related services (the "Services").

We recognise that the information you share with us — about your business, operations, customers and people — is among your most valuable assets. This policy sets out the principles and safeguards we apply to keep that information confidential.

Where you engage our Services, the specific confidentiality obligations that apply between us will be set out in a separate written agreement, such as a Non-Disclosure Agreement (NDA) or service agreement. In the event of any conflict, that agreement will take precedence over this policy.

We treat the following categories of information as confidential ("Confidential Information"):

a) Business information: business plans, strategies, financial data, pricing, margins, customer lists, supplier information and operational processes;

b) Technical information: software, source code, algorithms, models, configurations, system designs and technical documentation;

c) Intellectual property: trade secrets, know-how, proprietary methodologies and unpublished AI workflows;

d) Personal data: any personal information we process on your behalf or that you provide to us, handled in accordance with our Privacy Policy and applicable data protection law;

e) Communications: the content of our discussions, demonstrations, scans, proposals and any materials we share with you.

We apply a combination of technical, organisational and contractual safeguards to protect Confidential Information:

a) Access controls: access to Confidential Information is restricted to authorised personnel who need it to deliver the Services or operate our business.

b) Confidentiality agreements: our employees, contractors and subprocessors are bound by confidentiality obligations.

c) Secure systems: we use encryption in transit, access logging, network security and regular security reviews.

d) Data segregation: client information is logically separated and processed only for the purposes agreed with you.

e) Training: our team receives training on confidentiality, data protection and information security.

f) Incident response: we maintain processes to identify, contain and respond to potential confidentiality breaches.

We use Confidential Information only for the purposes for which it was shared — to evaluate, propose, deliver or improve the Services — and not for any unrelated purpose without your consent.

We do not sell, rent or trade your Confidential Information. Where we engage subprocessors to help deliver the Services, they are bound by contractual confidentiality and data protection obligations.

As part of the Services, your information may be processed by our AI systems, including our AI operating system and the AI Workforce. We apply the safeguards in this policy and our Privacy Policy to such processing.

Where you require specific limits on how your data is used to train or improve AI models, these will be addressed in your service agreement.

Information is not treated as confidential where:

a) It is or becomes publicly available through no breach of these terms;

b) It was known to us before it was shared, free of any confidentiality obligation;

c) It is independently developed without use of your Confidential Information;

d) We are required to disclose it by law, regulation or order of a court or regulator, in which case we will, where lawful and practicable, notify you in advance.

We retain Confidential Information only for as long as necessary to deliver the Services and meet legal, accounting or regulatory requirements. When it is no longer required, we delete or anonymise it in accordance with our retention schedule.

You may request return or deletion of your Confidential Information, subject to any legal retention obligations, by contacting us using the details in Section 9 (Contact Us).

Confidentiality is mutual. Where we share our own Confidential Information with you — for example, methodologies, demonstrations or proposals — we ask that you treat it with the same care, use it only to evaluate or receive our Services, and not disclose it to third parties without our consent.

If you have any questions about this Confidentiality Policy or wish to discuss a specific confidentiality arrangement, please contact us:

AIWorkforce.group

Email: confidentiality@aiworkforce.group

We may update this Confidentiality Policy from time to time. The current version will be posted on this page with the "last updated" date. Material changes may also be reflected in your service agreement.